Terms and conditions

Welcome to SG Lures (“we”, “our”, “us”).
By accessing or using our website (www.sglures.com.au) or purchasing any of our products, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

If you do not agree with any part of these Terms, please do not use our website or purchase our products.

1. About SG Lures

SG Lures is an Australian-based small business specialising in handcrafted fishing lures designed and tested by experienced anglers.
Every lure is made with care, passion, and a focus on performance — from painting to water testing — ensuring anglers receive a unique, high-quality product built to perform.

2. Website Use

By accessing our website, you agree to:

• Use it for lawful purposes only.

• Not engage in fraudulent, harmful, or disruptive activity.

• Not attempt to copy, hack, or alter the website or its content.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe a user has violated these terms.

3. Product Information

All SG Lures products are handmade, meaning each lure may vary slightly in color, pattern, size, or finish compared to the images displayed on the website.
We make every effort to describe and photograph our products accurately, but:

• Colours may vary slightly due to screen settings or lighting.

• Minor variations are not considered defects.

We reserve the right to modify, discontinue, or change the design of our products at any time without notice.

4. Pricing and Payments

• All prices are in Australian Dollars (AUD) and include GST, where applicable.

• Prices are subject to change without notice.

• Full payment is required before an order is processed or shipped.

• We accept secure online payments via trusted payment gateways (e.g., PayPal, Stripe, or other approved methods).

We do not store or have access to your credit card or payment details — all transactions are processed securely by third-party providers.

5. Orders and Acceptance

When you place an order on our website:

• You agree that all information provided (name, address, email, etc.) is accurate.

• Your order constitutes an offer to purchase; it does not guarantee acceptance.

• We reserve the right to accept or decline any order for any reason, including stock availability or suspected fraudulent activity.

If an order is declined after payment, a full refund will be issued to your original payment method.

6. Shipping and Delivery

• We ship across Australia and to select international destinations.

• Shipping costs and estimated delivery times are displayed during checkout.

• Orders are usually dispatched within 2–5 business days unless otherwise stated.

Please note:

• Delivery times are estimates and not guarantees.

• Delays caused by postal or courier services, customs, or weather are beyond our control.

• Once dispatched, we are not responsible for lost or damaged parcels caused by postal carriers.

If your parcel is delayed, lost, or arrives damaged, please contact us at info@sglures.com.au and we’ll assist where possible.

7. Returns, Refunds, and Exchanges

We take pride in the craftsmanship of every lure we create. However, if you experience an issue, please review our return policy below:

We accept returns for:

• Items that are defective or damaged on arrival.

• Items that are incorrect due to our error.

We do not accept returns for:

• Change of mind, personal preference, or fishing performance.

• Items that have been used, modified, or damaged after delivery.

To request a return:

1. Contact us at info@sglures.com.au within 7 days of receiving your order.

2. Include your order number, photos, and a description of the issue.

3. Once approved, return the item in original condition and packaging.

Refunds or replacements will be processed within 5–10 business days after the returned item is received and inspected.

8. Warranty Disclaimer

All SG Lures products are sold “as is” and are subject to natural wear and tear through regular use.
While our lures are designed and tested for performance, we do not guarantee fishing success, catch rates, or outcomes — fishing conditions and results depend on many factors beyond our control.

To the extent permitted by Australian law, SG Lures provides no express or implied warranties beyond those required by the Australian Consumer Law (ACL).

If a product is proven to be faulty or not as described, you are entitled to a replacement or refund under the ACL.

9. Limitation of Liability

To the fullest extent permitted by law:

• SG Lures is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.

• Our total liability for any claim shall not exceed the total amount paid for the product in question.

You use our lures at your own risk and agree that fishing inherently involves variables beyond our control (e.g., weather, fish behavior, water conditions, or personal technique).

10. Fishing Safety Disclaimer

By purchasing or using SG Lures products, you acknowledge and agree that:

• Fishing activities can involve risks such as injury, hooks, sharp objects, and water hazards.

• You are responsible for ensuring your own safety and following local fishing regulations, licensing requirements, and safety practices.

• SG Lures is not liable for any personal injury, property damage, or legal penalties incurred while using our products.

Always handle hooks and lures with care and keep them out of reach of children.

11. Intellectual Property

All content on www.sglures.com.au — including text, product names, logos, graphics, and images — is the property of SG Lures and protected by Australian copyright and trademark laws.

You may not:

• Copy, reproduce, modify, or distribute any content without written permission.

• Use our brand name or images for commercial purposes without consent.

Any unauthorised use may result in legal action.

12. Privacy

We respect your privacy and are committed to protecting your personal information.
Please review our Privacy Policy for details on how we collect, store, and use your data in accordance with Australian privacy law.

13. Third-Party Links

Our website may include links to third-party websites or social media pages.
SG Lures is not responsible for the content, accuracy, or privacy practices of external sites. We recommend reviewing their policies before engaging with them.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Australia, specifically the state of New South Wales (NSW).
Any disputes shall be subject to the jurisdiction of the courts in NSW, Australia.

15. Changes to These Terms

SG Lures reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Updates will be effective immediately upon posting on this page.
Your continued use of our website signifies your acceptance of the revised Terms.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

SG Lures
Email: info@sglures.com.au
Website: www.sglures.com.au